Your website
Your shop details: name, about and contact
Your shop details are what your website says about you: your shop's name, your about text, how customers reach you and what your invoices show.
Updated 13 November 2026
What's in your shop details
- Your shop: its name, a tagline under the name, your about text and what you sell (which helps the AI write your listings).
- How customers reach you: your name, the WhatsApp number orders come to, your email and where you are.
- Your invoices: who your slips and invoices are from.
- Your bank details for EFT, and your logo.
Change my shop name to Be Magical Candles
I'm in Pretoria East now
In your back officeMore → Shop details
Open it in your back officeYour about section and its photo
The about section is a few lines on your home page about you and your shop. Send the new text and the assistant puts it on your website just as you sent it. Or ask it to make it better: it shows you its version first, and you choose.
Change my about text to: I make candles by hand in my kitchen in Durbanville, with oils from local farms.
Make my about text better
Send a photo with it for the about section: it's used exactly as you send it, at no cost. You can also choose where the section shows: right under the top banner, or after your products.
In your back officeMore → Shop details → About“✨ Make it better with AI” writes a version beside yours. It uses a little AI credit (free while you set up your first product).
Open it in your back officeHow customers reach you
Customers' WhatsApp orders and questions come to the WhatsApp number in your shop details, and your email shows on your website. When a customer replies to an email from your shop, it comes to this email too.
In your back officeMore → Shop details → How customers reach you
Open it in your back officeYour invoices
Your slips and invoices can show your business's legal name, its address, a registration number and your VAT number. With a VAT number they say “Tax invoice” and show the VAT in your prices. Leave empty what doesn't apply to you.
My VAT number is 4123456789
In your back officeMore → Shop details → Your invoices
Open it in your back officeWhat stays in your back office, and why
A few things can only be changed in your back office, not by WhatsApp: your bank details, the WhatsApp number orders come to, your shop's email and the email for proofs of payment. That's where your customers' money and messages go, so a message from a lost or borrowed phone must never be enough to change them. We also email you whenever your bank details change.
Ask the assistant for any of them and it sends you the link to the right place.
In your back officeMore → Shop details → Bank details
Open it in your back officeQuestions
Can the assistant write my about text?
Yes. Send what you'd like to say, even a few rough lines, and ask it to make it better. It shows you its version, and you choose which one goes on your website.