Help
Help and guides
Step-by-step guides for running your Sell Now Now shop. Most of it you can simply ask for on WhatsApp: each guide shows what to send, and where to do it yourself in your back office.
Already have a shop?
Send “help” to Sell Now Now on 060 551 1218 for the help menu, or just ask in your own words. Our team is there Monday to Friday, 9:00 to 17:00.
Getting started
- Getting started with your online shopOpen your Sell Now Now shop, add your first product by WhatsApp and find your way around your back office and till, in a few minutes.Read the guide
- Run your shop from WhatsAppWhat the Sell Now Now assistant can do for you on WhatsApp, the free commands that cost nothing, the Help menu and how to undo a change.Read the guide
Products, photos and stock
- Add and change products by WhatsAppSend a photo with a name and price and your product is on your website in about a minute. Change prices, hide, feature or delete products the same way.Read the guide
- AI product photos and your photo styleHow the AI makes a showcase and a catalogue photo for each product, how to redo photos with a direction, and how to set a photo style for your shop.Read the guide
- Count your stock and sold-out productsKeep count of how many you have: the till and website orders take stock off by themselves, and sold-out products show as sold out or come off your website.Read the guide
Your website
- Your shop details: name, about and contactChange your shop's name, tagline, about text and photo, contact details and invoice details, by WhatsApp or in your back office.Read the guide
- Put your website's headings in your wordsChange the main headings on your website, like “Shop the collection”, to your own words, with a word in your shop's colour if you like.Read the guide
- Add pages: Our story, delivery and questionsAdd up to 6 extra pages to your website, such as Our story, Delivery & returns or Questions & answers, by WhatsApp or in your back office.Read the guide
- Link your Facebook, Instagram and TikTokShow your social media pages as icons on your website. Send your @name on WhatsApp or paste your links in your back office.Read the guide
- Your website's look: colours, fonts, logoMake your website look like your shop: choose a look or your own colours, a font pair and a layout, and add your logo.Read the guide
- Show your next market on your websiteTell us where your next market or fair is and your website shows a card with the dates, hours and a map, so customers can find your stall.Read the guide
Orders and delivery
- Take website orders paid by EFTLet customers order on your website and pay by EFT: add your bank details, hear about each order by email and WhatsApp, and mark it paid when the money is in.Read the guide
- Delivery or collection for your ordersChoose whether you deliver and what it costs, or let customers collect, for orders on your website and on WhatsApp.Read the guide
Till, slips and price tags
- A free till for markets on your phoneSell at markets with the free till on your phone or tablet: tap or scan products, take cash, card or EFT, and send slips by WhatsApp.Read the guide
- Send slips and invoices from your tillSend a customer their slip or an invoice by WhatsApp or email from your till, with your bank details for EFT and ticks that show it arrived.Read the guide
- Print price tags with barcodes and QR codesPrint price tags on label stickers or A4 paper. Barcodes scan at your till; QR codes double up as info codes that show customers the product online.Read the guide
Your web address, team and plan
- Your own web address (.co.za) and emailRegister your own .co.za for R150 for the first year, or connect a domain you already have. Your shop's emails come from your shop's name.Read the guide
- Add helpers and owners to your teamLet a helper add products by WhatsApp, or add a partner as an owner. They join once they say yes on WhatsApp.Read the guide
- Plans, payments and AI creditWhat Sell Now Now costs, the free trial, paying once-off or monthly, hosting after the first year, and how AI credit works and is topped up.Read the guide
Start your free shop
14 days free, no card needed. WhatsApp a photo and it's in your online shop in minutes.