Add helpers and owners to your team

Owners and helpers

Owners can do everything. Helpers can only add new products and photos, so a child or a market helper can't change prices or delete anything.

Your team can have up to 12 people, invites included.

Invite someone

In your back office, under More → Team & channels, type their name and number, choose Helper or Owner, and tap Invite. Or ask the assistant:

Saying yes

Let them know it's coming: “Tell Thabo on WhatsApp” sends them a message with our number. When they WhatsApp us, we ask if they'd like to join your shop.

Once they say yes from their own WhatsApp, within 14 days, they're on your team, and can WhatsApp a photo to add a product.

Remove someone

Tap the bin next to their name and then “Save team”, or ask the assistant: it asks you to confirm first. Removing someone also signs them out of your back office.

Order messages for owners

Owners can get a WhatsApp from us about each order placed on your website. It's on for the shop's main owner to start with, and other owners can get them too. Helpers never do: orders are owners' business.

Each order is emailed to you too. Choose another address for those emails in your back office.

Sign out on all devices

Lost a phone, or a helper left? Tap “Sign out on all devices”: every phone and computer is signed out of your back office and till, yours too. Then sign in again with a new link. For safety, this is only in your back office.