Add and change products by WhatsApp

Add a product

1. 1Take a photo of the product. Any photo will do, even a quick one at the market.
2. 2Send it to Sell Now Now on 060 551 1218 with the name and price in the message, like “Lavender candle R120”.
3. 3The assistant writes the description, makes the website photos and sends them back with the link. Check them, and ask for a change if something isn't right.

Add a few words about it if you like, such as what it's made of. If you already have a product with that name, the assistant asks whether to update that one or add a new one.

On the free trial your shop can have up to 5 products. Once you've paid, there's no limit.

Change a product

Just say what to change: the price, the name, the description or its category.

Hide, show, feature or delete

• “Hide the lavender candle” takes it off your website for now. It stays in your back office and on your till.
• “Show the lavender candle again” puts it back.
• “Feature the lavender candle” shows it first on your website.
• “Delete the lavender candle” removes it for good. The assistant asks you to confirm first.

Sold out? Tell us your stock instead, like “the lavender candles are sold out”: see the guide on stock.

More photos for a product

Send more photos with “add to” and the product's name, like “add to lavender candle”. Say what should happen to them:

• “add” or “as is”: the photo goes in the gallery exactly as you took it. Free.
• “clean it up”: a light retouch of the same photo, with softer light and a tidier background.
• “catalogue it”: a new clean photo on a plain background, like the catalogue photo.
• “style it”: a new photo in a setting that suits it, like the showcase.

Not sure? Just send the photo. The assistant asks what it's for, with buttons to tap.

In your back office

Under Products you see everything in your shop. Tap a product to change its name, price, description or photos, take it off the website, or make it featured. “Add product” adds one with a photo from your phone: leave the description empty and the AI writes it.

Move products up or down to set their order on your website. Featured products always show first.

Undo a change

Changed something by mistake? Send “undo” and your last change is taken back. Older changes can be undone in your back office, under More → Change history.

Questions