Products, photos and stock
Count your stock and sold-out products
Tell us how many you have, and your website and till keep count for you.
Updated 13 November 2026
Counting a product
A product's stock is counted once you give it a count. Products you don't count never sell out.
When 5 or fewer are left, your website shows how many, like “Only 3 left”.
Tell us your stock on WhatsApp
I have 5 lavender candles
Sold 2 lavender candles
Made 10 more lavender candles
Send several in one message if you like. “Stop counting the lavender candles” stops counting that one.
What counts it down
- Sales at your till.
- Orders placed on your website. An order that's cancelled puts its items back.
- Not orders on WhatsApp: those come straight to you, so tell us what sold, like “sold 2 on WhatsApp”.
When something sells out
Choose what your website does with a product that's sold out:
- Show it as sold out, with a WhatsApp button, so customers can ask when it's back or pre-order one.
- Take it off the website until you have stock again. Someone with an old link still finds it, marked sold out.
Take sold-out products off my website
In your back officeMore → Orders & stock → When something sells out
Open it in your back officeStock & labels
In your back office, Products → Stock & labels lists all your products with their counts: tap + or −, or type the number. Show only the sold-out or running-low ones, and print price tags from the same screen.
In your back officeProducts → Stock & labels
Open it in your back officeQuestions
Do WhatsApp orders count down my stock?
No: they come straight to you, so we don't see what sold. Tell us, like “sold 2 lavender candles”, and the count goes down.